En Route OPS Performance Manager

Aiming to have Belgian airspace available as much and as widely as possible where and when skeyes needs it most, by:

• ensuring direct guidance of the Traffic Managers in their operational decisions when aligning traffic load, the actual ATCO resources and the available parts of the Belgian airspace;
• ensuring the process from the post-operational analyses to the recommendations and action points in response to past occurrences, events and problem situations;
• analysing with a view to strategic and pre-tactical initiatives to improve the overall capacity for the processing of air traffic volumes/load;
• leading – in the framework of ASM (Airspace Management) - the Airspace Management Cell (AMC) for Belgium as representative of the ‘civil’ partner in this forum in a continuous interaction with the military representatives.

What does a skeyes En Route OPS Performance Manager do?

• Internal support
  Supporting the ongoing operations through guidance of, instructions to and follow-up of Traffic Managers in their operational decisions with the aim of ensuring the optimal conduct of operations and solving problems. This includes among others:
  • systematically following up and adjusting the Flow Management Positions (FMP);
  • guaranteeing maximum availability, on-site & remote, to ensure adequate control of Traffic Management decisions in case of unforeseen complex situations.
• Process management
  Ensuring post-operational analyses, consultation & reporting, including recommendations and action points in response to past events, problem situations and exceptional occurrences with the aim of providing all parties involved with points of improvement and solutions. This includes among others:
  • providing reconstructions on paper;
  • explaining the steps taken and decisions made with their impact.
• Continuous improvement
  Making analyses with the aim of strategic and pre-tactical initiatives, ensuring the development & provision of tools, procedures, training and harmonisation initiatives within the framework of Airspace Management and the shared use of Belgian airspace with the military partners with the aim of improving the overall capacity for the processing of air traffic volumes/load. This includes among others:
  • developing the ultimate data model with the correct definitions and relationships between the relevant data required for all ATFCM related or based actions, analyses, decisions and reporting.

• Identification of needs
  Identifying operational & pre-tactical needs for ICT tools, access to technical operational data, procedures & instructions with the aim of validating, prioritising these solutions and work tools and a strategic action plan and ensuring project-based development and implementation.