The user manual and a quick-start guide for the DSA Planner module are available below:
If you wish to fly in the geozones of Ostend, Antwerp, Charleroi, Brussels, Liège, and/or Kortrijk Radio Mandatory Zone, you will need to use the Drone Service Application to request flight access.
You cannot use the DSA tool to request access to other Belgian or European geographical zones.
For requesting authorization in other zones, you must contact the relevant geozone manager as available on https://map.droneguide.be.
Whenever updates are performed on one of the applications, the Drone Service Application (DSA) is put into maintenance mode, making it unavailable for the users.
This ensures that the technical intervention can be performed without potentially jeopardizing ongoing operations.
These maintenance activities are announced by NOTAM, you can find the NOTAMs for each day and the day after on the website of skeyes (AIM-Meteo Briefing - belgocontrol.be (skeyes.be)).
In this notice you can find the date and estimated time the system will be unavailable.
Before you start, make sure that you have completed all other necessary steps regulatory steps.
Signing up to the Drone Service Application is very straightforward.
After creating your account, you still need to add your assets (= operator(s), pilot(s), drone(s)).
To do this:
The Terms and Conditions of the Drone Service Application can be found in the document below.
No, DSA can only be used in the skeyes CTR’s as well as Kortrijk EBKT RMZ. For requesting authorization in other zones, you must contact the relevant geozone manager as indicated on https://map.droneguide.be
Droneguide Map will be updated with the new geozones from the 31st of December 2020.
The "pending consent"/"consent required" status indicates that you have indicated the pilot or operator you have selected for your operation, has not yet consented to your operation.
After you have chosen the operator and pilot for your operation, they still need to confirm that they will be part of this operation. They will receive an e-mail inviting them to confirm their operation.
If they already have a DSA account, after logging in they will be presented with the option to either accept or reject their role for the operation.
If they do not have a DSA account yet, they will first have to go through the account creation process before being able to accept/reject the operation.
With the DSA tool, validation with regards to the national registry (itsme; ID-card) will no longer be needed.
However, every user of the DSA will need to identify himself/herself through a registration process involving a unique mobile phone number which will be linked to that person.
It will be the responsibility of the user of the DSA tool to make sure that all data provided in the flight authorization request are truthful and correct.
The operator is the person who represents the operator, and is the end responsible for the operation. In the new legislation every operator needs to be registered at the BCAA and will receive a unique operator ID (for more information, see https://es.mobilit.fgov.be/eLoket/main/home).
The pilot is the natural person who will be executing the operation, and thus in control of the flight. He or she will need to make sure to have the required pilot compencies to be allowed to execute the planned flight.
When you create an operation, it is automatically assigned an operation ID. You will most likely have seen this in your list of operations.
However, this is only the short version of the operation's ID.
The full operation ID can be found when clicking on your operation, and navigating to the "General" tab.
When contacting skeyes drone support with questions on one of your operations, please also include the full operation ID of the operation in question.
Note: for older models of iPhone (generally older than iPhone 5s), the below solution will not work. Please make sure that you are fully zoomed out, this might already solve the issue.
This problem can be solved by adding the DSA Fly module to the home screen of your smartphone:
If you are experiencing issues with the Drone Service Application, or have questions on the new skeyes geozones, you can reach out to us by:
Please provide as much information as possible (screenshots help us out tremendously) in your request, so we can help resolve your issue as fast as possible.
If you have an operation planned later in the day, but you are unable to log in to your DSA Fly account, you might still be allowed to execute your planned operation.
However, you must call ATC 30 min before your flight, no matter which zone you are flying in (VLL2/VLL1/VLL0/EBKT2/EBKT1) and follow the instructions which are given to you.
We are experiencing some issues with users signing up for DSA with an e-mail address ending with @me or @icloud.
We are currently investigating how to resolve this issue.
In the meantime, we recommend to create a DSA Planner account with an alternative e-mail address that is not related to Apple.
When as a geozones manager you want to have your contact details changed you should contact BCAA in order to inform them on this change. (uas.ops@mobilit.fgov.be).